Our Client Frequently Asked Questions
Is it possible to inspect the factory?
Welcome to visit our factory. We have 20 years of production experience and long-term cooperation with many Fortune 500 companies. We are also an approved manufacturer for Walmart, with inspection certificates and our own patents.
What certification do you have?
We hold a range of inspection certificates (e.g. ISO 9001, SGS, BSCI, FDA). As of 2024, we have more than 100 patent certificates.
What are your advantages?
We operate three specialized plants with advanced co-injection molding equipment. Remaining machines use Haitian — one of Asia's leading injection brands — and production is supported by professional staff.
2): Our factory is equipped with advanced co-injection molding equipment; remaining machines use Haitian brand—one of Asia's leading injection molding equipment brands in quality and scale—helping ensure stable production capacity and quality.
3): Main production lines utilize clean rooms.
4): Daily output over 5000 pieces.
5): We have 5 top engineers with 20 years of experience and design team.
How do I get a sample? Is it free?
Most samples are free of charge. Please contact our sales team for details.
If I Provide My Sketches/Design, Can You Sign An NDA With Me To Protect My Design?
Yes. We specialize in OEM/ODM projects and protect every client's designs. We can sign an NDA if needed so your artwork is never shared with others.
What is the MOQ? What can be customized?
1): Minimum order quantity is 500 pieces.
2): We can help customize your product design. You can tell us your ideas and we will help you to realize them, we will make 2D/3D drawings for you to confirm, and we can sign an NDA to protect your designs. Our R&D and design team introduces over 300 designs every year which is what makes us stand out.
How do you quality control?
Before mass production: samples will be provided for confirmation.
During production: We have two QC checking assembling lines for each bottle.Every 2 hours have QC to check your goods during manufacturing to assembling and packing. We send QC paper any time you need (with photos and details so that you can feel more safe for the PO progree.)
Before shipment: Final inspection.
How Long Is The Production Lead Time?
It takes 30-35 days for MOQ. We have a large automated production capacity, and by using highly intelligent systems for labor operations, we have greatly improved efficiency, reduced labor costs, and ensured quick delivery even for large volume production.
What Is Your Payment Term And Shipping?
Payment Method: 70%–80% prepayment after contract signing, with the remaining 20%–30% due upon receipt of the copy of bill of lading. We support international trade assurance orders and convenient online payments such as PayPal, Apple Pay, Google Pay, or credit card. For shipping, express, sea, or air freight is available—we will recommend the most cost-effective delivery option for you.
SILVERJET is not only a manufacturer
but an one stop products' solution provider
MOQ is flexible and can be negotiated to suit your project.
Free product design based on your ideas.
Highly intelligent machinery for efficient production.